• What is this store's return and exchange policy?

    Orders can be returned within 30 days of the original purchase. Items have to be unopened and unused to be eligible for returns. Shipping fees cannot be credited and there is a 10% restocking fee on all items.

  • Do you accept orders placed outside of the US?

    We sure do!

  • How long will it take to receive my order? 

    Once shipped most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 2 and 12 weeks.

  • How do I pay for my order? Is it secure? 

    The Knatty Dread checkout process is powered by Shopify and PayPal, two of the most trusted online payment solutions on the web. Because of this, Knatty Dread has all the same securities and payment fraud protection as these leading payment processors. We accept Visa, Mastercard, Discover, American Express and Diners Club. If paying with PayPal, you may also make payments using your bank account, but this may delay your order.

  • What if something is wrong with my order? 

    If you have a problem with an order from this store, please contact the store directly through the Contact page

  • How long does shipping take? 

    Shipping times vary depending on destination and are automatically calculated for your order during checkout. All orders ship from our warehouse within 2 business days. Please note these days are not included in the estimated shipping times during checkout.

  • Can I get my order overnighted? 

    We only offer Priority Mail and First Class Mail at this time.